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WHAT YOUR AI IS ACTUALLY DOING

cograde · independent report live

overall quality

0/100

12,400 convos

relevance78%

grounding54%

hallucination14%

✓ independently measured, every finding cited to your docs

What we measure

Every conversation, scored on what matters.

Correct answers

Every claim checked against your own policies and documents.

61%

Relevance

Does the reply actually address what the user asked?

78%

Grounding

Is each claim supported by your real sources? Measured where retrieval is available.

54%

Hallucination

How often it confidently states something your documents contradict.

14%

Out of scope

The bot answering questions your knowledge base does not cover.

Silent failures

Marked resolved, but the answer was wrong and the user quietly gave up.

112 found

What was reported,
and what we verified.

Reported vs verified

Reported by the vendor Independently verified by Cograde

85% deflected

61% verified correct

Counted as resolved

Silent failures surfaced

Nothing in the dashboard

Failure clusters, each cited

Every finding is cited to your own policy documents, so nothing reaches you without evidence. This is not about grading your vendor. It is shared ground truth you can both act on.

The upside

We score every
conversation for hallucination. accuracy. relevance. grounding. hallucination. drift.

Then you see exactly where your chatbot is losing accuracy, and how much it stands to gain. That is the difference between an assistant people quietly abandon and one they genuinely trust. Let's find out what is possible for your model.

See what's possible for your model

The independent layer

SEE YOUR
OWN REPORT.

Know what your AI is actually doing, measured independently and cited to your own documents. We'll show you one named failure pattern and its business impact to start.

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